All of our handmade whips have a 1-year warranty (excluding the thong). In the unlikely event that you do have a problem with any product would you please e-mail us with details of the problem and if possible can you can attach a photograph. As soon as we receive the information we will get back to you immediately.
Upon receipt of the whip please inspect the whip immediately to ensure there has been no damage as a result of mishandling by the postal system. If you find anything wrong would you please report the nature of the fault or damage via e-mail within 48 hours of receiving the item. We sincerely hope this doesn’t happen but should you receive one of our whips and you simply do not like it then you may return it as long as it has not been used. However, we would respectfully request that the responsibility for returning it must be at your expense.